If the fit, color, or style is not exactly what you wanted or expected, we will gladly take it back, free of charge (U.S. only). All shipping costs, or other fees, for returns on international orders (including Canada and Puerto Rico) are the responsibility of the customer.
In order to be eligible for a return, a Return Merchandise Authorization (RMA) request must be initiated within 30 days upon receipt of the order and must meet all criteria discussed below.
BOGA is not responsible for any returns that arrive without an RMA.
All returns must remain in their original condition with all security tags intact and attached to the garments. We do not accept worn, tampered, stained, laundered, damaged, or altered merchandise.
Shoes must be returned in their original state and in their original shoebox. Shoes are not returnable if soles are damaged or scraped. To ensure a seamless refund, we suggest you try on the shoes on a carpeted surface.
Currently BOGA does not offer exchanges on merchandise.
Please note that we only accept returns on merchandise purchased on BOGA.com. We cannot accept returns on merchandise purchased at one of our retail partners and recommend contacting them directly.
Again, all taxes, duties, and shipping costs on international returns will be the sole responsibility of the customer.
In order to complete a return, you can either email Customer Service or call us at 312-801-8662. We will need your order number and name to process your return.
Once we have received your request, our team will review it to ensure your return is eligible for a refund. An email with our confirmation will be sent within 24 hours of receipt.
For authorized returns, an email containing the shipping label will be sent. Once you have received the label:
All returns must be sent to:BOGA
Please allow for up to 24 hours for BOGA to inspect the merchandise and process the package once it has been received. After the inspection has been completed, you will receive an email approving or declining the returned merchandise. If approved, a refund will be issued within 2 business days of receipt. See below for details.
If your item(s) are not approved, a member of our customer service team will email you to confirm the address the item(s) will need to be shipped back to. A refund will not be issued at that point.
All approved returns will have refunds issued within 2 business days upon the receipt of the package.
Refunds will be processed back onto the original payment method.
Depending on the original payment method and card provider, it may take 2-10 days for the credited amount to be reflected in your account.
As always, feel free reach out via email or call us at 312-801-8662 with questions or concerns.
|14 ¾||15||15 ½||17||16||16 ½||17|
|INCHES||NECK||14 ¾||15||15 ½||17||16||16 ½||17|
|CHEST||37||38||39||43||40 ½||41 ½||43|
|CM (EUROPE)||NECK||14 ¾||15||15 ½||17||16||16 ½||17|
|CM (EUROPE)||CHEST||48||49||52||54 ½||57||59 ½|
|CM (EUROPE)||CHEST||48||49||51||52||53||54 ½||56||57||58|
|CM (EUROPE)||CHEST||48||51||52||54 ½||57|
|Jack||For men with smaller thighs, calves, and glutes|
|Koop||For men with developed thighs, calves, and glutes|
|Otto||For men with muscular thighs, calves, and glutes|
|WAIST SIZE (INCHES)||30||32||34||36||38||40|
|BOGA BELT SIZE (INCHES)||32||34||36||38||40||42|
|BOGA SOCK SIZE||US SHOE SIZE|
|S||7 to 9|
|M||9 ½ to 11|
|L||11 ½to 14|