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Returns

FREE RETURNS

RETURNS POLICY

If the fit, color, or style is not exactly what you wanted or expected, we will gladly take it back, free of charge (U.S. only).  All shipping costs, or other fees, for returns on international orders (including Canada and Puerto Rico) are the responsibility of the customer.

In order to be eligible for a return, a Return Merchandise Authorization (RMA) request must be initiated within 30 days upon receipt of the order and must meet all criteria discussed below.

BOGA is not responsible for any returns that arrive without an RMA.

All returns must remain in their original condition with all security tags intact and attached to the garments. We do not accept worn, tampered, stained, laundered, damaged, or altered merchandise.

Shoes must be returned in their original state and in their original shoebox. Shoes are not returnable if soles are damaged or scraped. To ensure a seamless refund, we suggest you try on the shoes on a carpeted surface.

Currently BOGA does not offer exchanges on merchandise.

Please note that we only accept returns on merchandise purchased on BOGA.com. We cannot accept returns on merchandise purchased at one of our retail partners and recommend contacting them directly.

Again, all taxes, duties, and shipping costs on international returns will be the sole responsibility of the customer.


RETURN INSTRUCTIONS

In order to complete a return, you can either email Customer Service or call us at 312-801-8662.  We will need your order number and name to process your return.

Once we have received your request, our team will review it to ensure your return is eligible for a refund. An email with our confirmation will be sent within 24 hours of receipt.

For authorized returns, an email containing the shipping label will be sent. Once you have received the label:

  • Print out the return shipping label.
  • Neatly re-pack the item(s) into the same box that was used to ship the merchandise to you.
  • Securely attach the shipping label to the box, ensuring to cover any previous postage labels.
  • For domestic shipments, please drop off at your nearest UPS location.

All returns must be sent to:

BOGA 
c/o Returns 
2700 W Grand Ave.
Chicago, IL 60612

Please allow for up to 24 hours for BOGA to inspect the merchandise and process the package once it has been received. After the inspection has been completed, you will receive an email approving or declining the returned merchandise. If approved, a refund will be issued within 2 business days of receipt. See below for details.

If your item(s) are not approved, a member of our customer service team will email you to confirm the address the item(s) will need to be shipped back to. A refund will not be issued at that point.


REFUNDS

All approved returns will have refunds issued within 2 business days upon the receipt of the package.

Refunds will be processed back onto the original payment method.

Depending on the original payment method and card provider, it may take 2-10 days for the credited amount to be reflected in your account.

As always, feel free reach out via email or call us at 312-801-8662 with questions or concerns.

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Size Guide

SLIM-FIT DRESS SHIRTS

    14 ¾ 15 15 ½ 17 16 16 ½ 17
INCHES NECK 14 ¾ 15 15 ½ 17 16 16 ½ 17
CHEST 37 38 39 43 40 ½ 41 ½ 43
CM (EUROPE) NECK 14 ¾ 15 15 ½ 17 16 16 ½ 17
CHEST 47 48 49 54 51 52 54 ½


T-SHIRTS

SIZE   XS S M L XL XXL
INCHES CHEST 37 38 ½ 41 43 45  47
CM (EUROPE) CHEST 48 49 52 54 ½ 57  59 ½


BLAZERS

    38 39 40 41 42 43 44 45 46
INCHES CHEST 38 39 40 41 42 43 44 45 46
CM (EUROPE) CHEST 48 49 51 52 53 54 ½ 56 57 58


VESTS

SIZE   S M L XL XXL 
INCHES CHEST 38 40 41 43  45
CM (EUROPE) CHEST 48 51 52 54 ½  57


DENIM

FIT
Jack For men with smaller thighs, calves, and glutes
Koop For men with developed thighs, calves, and glutes
Otto For men with muscular thighs, calves, and glutes


BELTS

BELTS SHOULD ALWAYS BE PURCHASED 2 SIZES LARGER THAN YOUR WAIST SIZE.
WAIST SIZE (INCHES) 30 32 34 36 38 40
BOGA BELT SIZE (INCHES) 32 34 36 38 40 42


SHOES

US 
SHOE
UK 
SHOE
EU 
SHOE
6.5 5.5 39
7 6 39.5
7.5 6.5 40
8 7 41
8.5 7.5 41.5
9 8 42
9.5 8.5 42.5
10 9 43
10.5 9.5 44
11 10 45
11.5 10.5 45.5
12 11 46
12.5 11.5 46.5


SOCKS

BOGA SOCK SIZE US SHOE SIZE    
S 7 to 9
M 9 ½ to 11
L 11  ½to 14
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